Returns & Exchanges
At Pristine Life, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery for a full refund.
Initiate Your Request
Log into your account and select the items you wish to return from your order history to generate a return authorization.
Package Your Items
Securely pack the products in their original packaging, ensuring all tags and labels remain attached to guarantee a successful inspection.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location near you.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing